Social Value & Responsible Business As a responsible business that embraces the UN’s Sustainable Development Goals, we seek to unlock social value that creates positive economic, environmental and social impacts. This bold ambition ensures that we play our part in delivering the exceptional, every day for our customers, our people, the communities we support and the world in which we live. £0m reinvested in apprenticeship programmes since 2017 0 nationalities represented across Mitie 0% of our fleet is now zero carbon 0 hours of community volunteering by Mitie colleagues Proud partners of the Peter McVerry Trust We started our CSR journey in February 2018 with the Peter McVerry Trust. The team at Mitie wanted a CSR Partner that allowed our front-line teams to get involved and close to a critical initiative where we could truly add value as a team. View our partnership video Read more Environmental, Social and Governance Report 2022 Mitie aims to lead the facilities management (FM) sector in creating social value through everyday operations, leaving a legacy for the communities in which we work and supporting a brighter future for all. Environmental, Social and Governance (ESG) relates to the positive impact organisations like Mitie can have on society, the environment and the economy. Mitie’s latest ESG Report outlines progress across all areas of our ESG strategy and shares key achievements for each of the five pillars of our framework: Environment, People, Community, Responsible Supply Chain and Innovation. Download the report Our approach to social value To ensure maximum positive impact, we break our social value commitments down into five key pillars: employment, responsibility, communities, environment and innovation. Employment We actively promote skills and employment opportunities for all. Whether we are helping ex-offenders or military veterans find new jobs, offering a wide variety of apprenticeships, supporting our diverse community or collaborating to create employment options for under-represented groups, we constantly seek to offer people life-enriching opportunities. We further commit to employing colleagues from the local community first. Responsibility We have a robust and responsible supply chain that is trained in social value and engaged in the creation of positive social impacts across all areas of business. Thanks to our partnership with Social Enterprise UK we also support small to medium sized enterprises and voluntary, community and social enterprise organisations whenever we can. Communities We are an active part of the communities we operate in, helping deliver social value commitments not only for ourselves, but for our customers. We are serious about the commitments we make to those communities, we track the benefits and look to improve wherever we can. We also commit to helping create safer communities for our customers and neighbours. Environment We buy responsibly, actively protect the environment and create long-term sustainable solutions for ourselves and our customers. Climate change is the biggest challenge to humanity and we believe it is key for all our people to understand our environmental impact. Sustainability is integral to our operations, so we have a Sustainability Management Plan in place that measures us against both our customers’ and our own standards. Mitie has an industry-leading ‘Plan Zero’ commitment, pledging that we will reach net zero carbon emissions by 2025. Plan Zero is focused around three key pillars, encompassing the key areas of environmental impact for our business, with specific targets to: Eliminate carbon emissions from power and transport Eradicate non-sustainable waste Enhance inefficient buildings to meet the highest environmental standards Learn more > Innovation We promote new ideas and find innovative solutions to old problems through the deployment of our leading-edge technology, developed in consultation with our customers and communities. We also commit to finding new ways of delivering social value through innovation and fresh thinking. Plan Zero We have launched a new industry-leading ‘Plan Zero’ commitment, pledging that we will reach net zero carbon emissions by 2025. Plan Zero is focused around three key pillars, encompassing the key areas of environmental impact for our business, with specific targets to: Eliminate carbon emissions from power and transport Eradicate non-sustainable waste Enhance inefficient buildings to meet the highest environmental standards Learn More Governance Championed by Phil Bentley, Mitie CEO, our Social Value and Responsible Business (SV&RB) framework has three levels of governance: a Working Group, chaired by the Head of SV&RB, is overseen by a Sub-committee. In addition, the Mitie Board reviews the Sub-committee’s progress under a standing agenda item. Phil Bentley Chief Executive Officer View Twitter profile Our Commitments Adhering to our core values including integrity, trust and diversity, we will champion responsible business and commit to the following: We will always employ colleagues from the local community first We will support SMEs and voluntary, community and social enterprise organisations We will create safer communities for our customers and neighbours We will find new and inspired ways of delivering social value through innovation and fresh thinking We will protect and consider the environment Mitie Foundation Our social value ambitions are supported by the work of the Mitie Foundation. Find out more How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch.