Integrated Facilities Management We work closely with our customers to build a meaningful understanding of their business and align to their strategic goals. Effective Integrated Facilities Management means tailoring our offering and creating solutions unique to your environments, culture and business drivers. Thanks to our industry expertise, leading technology, data analytics and best in class strategic partners, we can ensure the quality, performance and innovation of the facilities management services we provide. Integrated Solutions Our Integrated Facilities Management solutions are underpinned by four key pillars: Strategic Account Management, Technology, a ‘One-Team’ approach, and Partnership. Strategic Account Management Our Strategic Account Management model provides a single point of control and accountability for each Integrated Facilities Management contract. This enables us to continually evolve and innovate over the contract period. The result is a solution that is cost effective, aligned with your strategic direction and flexible to meet your business or facility needs. Technology Our proprietary digital platform consolidates and analyses data from across your operations to provide data driven information on the performance of your portfolio. This enables smarter decision making, highlights areas of value or concern, create option for increased equipment uptime and build resilience for your critical infrastructure. Our technology offering includes modules which support the management of your team’s wellbeing and productivity. One Team We do not differentiate between our hard and soft service teams we truly operate as one team. From contract inception we work towards a common goal and fully integrate with your people. Our IFM Teams receive costumer experience training which helps them to understand the impact of their actions and the benefits of working as one team. Partnership Developing partnerships with our customers is essential to driving the culture of service transparency and collaboration needed to innovate and evolve facilities management services. By working with us, we will commit to taking time to understand your business, your culture and your priorities. We know we have to earn your trust and we will do that by demonstrating that our decision and actions are aligned with your goals. How can we help? If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place. Please fill in our short form and a member of our team will be in touch.